Cancellation policy
Right of Withdrawal
You have the right to revoke this contract within fourteen days without giving reasons.
The revocation period is fourteen days from the date of conclusion of the contract.
You have the right to cancel this contract within fourteen days of its conclusion without providing any justification. The right of withdrawal is guaranteed within fourteen days from the date of conclusion of the contract. To exercise your right of withdrawal, you must contact us using the following contact details (Elektronik Billiger UG (haftungsbeschränkt), Kösliner Weg 13, Norderstedt, 22850, Germany, Tel.: 01.84.25.42.31, Email: [email protected]) and inform us of your decision to cancel the contract through a clearly formulated request (by postal letter or email). You may also use the attached cancellation form template, but it is not mandatory. To ensure the withdrawal period is respected, you must send us the cancellation request before the expiration of the period mentioned in the previous paragraphs.
Effects of Withdrawal
Following the cancellation of the contract, you will be refunded the full amount of payments we have received from you, including delivery fees (except for any additional costs incurred from choosing a delivery method other than the standard delivery we offer). The refund will be made immediately and no later than fourteen days from the date we were notified of your intention to terminate the contract. The payment method used for the refund will be the same as the one you used for the original transaction, unless expressly agreed otherwise. You will not incur any fees for the refund.Cancellation Form Template
To request cancellation, please complete the form below and send it to the following address:
Elektronik Billiger UG (haftungsbeschränkt),
Kösliner Weg 13,
22850 Norderstedt,
Germany,
Hereby, we () request the termination of the contract we have concluded() for the purchase of the following goods (or provision of services) (*) ____________________________________________________________________ ____________________________________________________________________
Order Date () / Receipt Date (): _____________________________________
Name of the user(s): _____________________________________
Address of the user(s): _____________________________________
_____________________________________Signature of the user(s) (handwritten)
__________________
Date
(*) Fields marked with an asterisk are mandatory for the validity of the form. Any form with missing information will be considered invalid.
