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Due to some confusion a different product was delivered instead of the one I had ordered. The support group at Productkey24 was highly responsive in correcting the problem. When problems occur, it is important that they be resolved quickly and properly. Productkey24 exceeded my expectations in this regard. I highly appreciate the service and recommend Productkey24.

I just listened to a NPR podcast about founder of JetBlue - his motto is that when something goes wrong, it's an opportunity for a business to create a loyal customer by making it right. That is what Productkey24 did for me today. Between a software incompatibility issue to an email issue, customer service person, Victoria Hudson, stayed with me. She made sure that each issue was corrected and I received what I was promised. I truly appreciated her help.

I was a little apprehensive initially since the price of my Windows 10 purchase was significantly below the competition. The process was flawless! Their service excellence skills are exceptional, the download and installation was extremely simple - and I'm not tech savvy. I'm a customer for life!