Items marked by the "Visio 2016" tag:

great teamwork to satisfy the customer



I really appreciate the efforts of the team working together and simultaneously to satisfy the customers.Soon as I asked for assistance to install my software, the chat agent, and the technical support intervened and helped me. Very grateful for the whole team! Thanks

I just listened to a NPR podcast about founder of JetBlue - his motto is that when something goes wrong, it's an opportunity for a business to create a loyal customer by making it right. That is what Digital Product Key did for me today. Between a software incompatibility issue to an email issue, customer service person, Victoria Hudson, stayed with me. She made sure that each issue was corrected and I received what I was promised. I truly appreciated her help.

MY CPU was blown up by a virus. I needed to reinstall Win 7 SP1 asap. Windows and Dell suggested kite flying. The virus erased the original product key. I downloaded the software in the middle of the night. Using my Win 10 machine the software downloaded seamlessly and the key worked like a charm. I was also able to burn copies of the software. I HIGHLY recommend these folks. I am back up and running. Very happy with their service.