Items marked by the "RDS CALs" tag:

great teamwork to satisfy the customer



I really appreciate the efforts of the team working together and simultaneously to satisfy the customers.Soon as I asked for assistance to install my software, the chat agent, and the technical support intervened and helped me. Very grateful for the whole team! Thanks

I just listened to a NPR podcast about founder of JetBlue - his motto is that when something goes wrong, it's an opportunity for a business to create a loyal customer by making it right. That is what Digital Product Key did for me today. Between a software incompatibility issue to an email issue, customer service person, Victoria Hudson, stayed with me. She made sure that each issue was corrected and I received what I was promised. I truly appreciated her help.

I was a little apprehensive initially since the price of my Windows 10 purchase was significantly below the competition. The process was flawless! Their service excellence skills are exceptional, the download and installation was extremely simple - and I'm not tech savvy. I'm a customer for life!