Trusted by +1 Million customers | LIVE-DELIVERY

How can we help you?

 

 

     
Live Chat       support-my@productkey24.com

 

 


  • Where can I find my download link?

    After placing your order, you are going to receive an email with the “LICENSE INFORMATION “ as below:

    LICENSE INFORMATION

    Please enter our website and click on “if you have a registered account” if you have created an account” in case you have already created an account on our website. Then sign in using your email and password

    Sign In

    Or click on “ if you signed as a guest” in case you didn't create an account before. The below page will appear to you when you enter the necessary information:

    Find Your Order

    Please put your order ID or the email used for the purchase in the empty box you see. The following page will appear to you, it contains all your order information.

    order ID

    Please go to “products information” and then click on “Download Software” to get your download link.

     

     

    If you need further help, you can contact us through our:

     

    Chat : Email :
    +1 332 255 2667 support-my@productkey24.com

     

    Please access our contact information from the Helpcenter Section
    We will be glad to help you at any time.

  • How to install my product and get help?

    To install your product, Please go to your customer’s account as shown in the picture below:

    order ID

    To get help and instructions, this Customer’s account contains your product as well as instructions and steps to follow in order to install your product. Also, You can find our blog articles on the top of the Home page. Go to“ Software Blog ”.

     

     

    If you need further help, you can contact us through our:

     

    Chat : Email :
    support-my@productkey24.com

     

    Please access our contact information from the Helpcenter Section
    We will be glad to help you at any time.

  • What shall I do when the product fails to work?

     

     

    If your product failed to work, please take a screen capture Save your screenshot on your device and then send it to us through

     

    Chat : Email :
    support-my@productkey24.com

     

    Please Go to “Help and support” from the Helpcenter Section
    We will be glad to help you at any time.

  • How to cancel my order?

    If you need to cancel your order, you can contact us via email or chat so we can help you fix this issue. Go to “Help and support” at the top right of the Home page, You will find all our contact information.

     

     

    Please go to help and support directly from the from the Helpcenter Section
    We will be glad to help you at any time.

  • Where can I find my invoice?

    Your invoice document will be sent to your email right after placing the order, You will receive an invoice from us. In order to get your invoice, please follow the below steps:

    Find your order

    Find your order

    Put the ID or the email used for the purchase in the empty box. We will instantly send you an email with a direct link to your order. (If you have purchased from us for the first time, it is quite possible that our message has been sent to your spam folder.)
    After you enter your ID, this page will appear to you:
    This page contains all your order details, above you will find “Print Invoice” so you can print it on a paper or you can “Print Invoice (PDF)” if you want to download your Invoice as a PDF file

    order

     

     

    If you did not manage to get your invoice, you can contact us via

     

    Chat : Email :
    support-my@productkey24.com

     

    we can send it to you directly. Go to “Help and support” at the top right of the Home page, You will find all our contact information. You can access it from the Helpcenter Section
    We will be glad to help you at any time.

  • How to change my account information?

     

     

    You can simply edit your account information from the link below:
    Profile details
    Or you can contact us through the

     

    Chat : Email :
    support-my@productkey24.com

     

    so we can help you effectively
    Please access our contact information from the Helpcenter Section
    We will be glad to help you at any time.

  • How can I create an account?

    In order to create an account on our website, Please follow these steps:
    Please go to the Home page and click on profile details on the to right as highlighted.

    profile details

    You will find two different options, if you do not have an account please click on “ Register”

    register

    This page will appear to you, please fill in the blanks with the necessary information and then click on “Register” to create your new account!

    register for a new account

    Congratulations, your account has been created successfully!

    Or you can simply go access the following link to create your account
    Register for a new account
    Fill in the blanks with the necessary information and click “Save”.

     

     

    We will be glad to help you at any time.

  • How can I place my order?

    In order for you to place a new order on our website, please choose the product needed from the list above:

    products

    Choose a product and the click “ ADD TO CART ”

    register

    ADD TO CART

    Now please click on “checkout”, the following page will appear to you

    checkout

    Please make sure to fill in the blanks with the necessary information then use your “credit card” or “debit card” as shown in the below picture to make the payment.

    payment methods

    Then please proceed with the next step by entering all your card info with all security. Now click on “Buy Now”.

    Buy Now

     

     

    Once we receive the payment, your product will be delivered immediately If you have faced any problem, Please do not hesitate to contact us through

     

    Chat : Email :
    support-my@productkey24.com

     

    so we can help you effectively
    Please click at the Helpcenter Section
    We will be glad to help you at any time.

  • Can I place an order without info?

    You can place an order without information by purchasing as a Guest. You will just need to enter your card info and some necessary information for the payment.

    guest payment

  • Are your keys legal or not?

    We do provide genuine lifetime license keys that are 100% legal. We confirm that we comply with the applicable legal rules and ensure that the conditions for the lawful use of the software are fully met.

  • How can I receive the key activation?

    In order to get your key activation, Please go to your email inbox and access your “License information for your order”

    License Information

    Please choose “if you have a registered account” if you have created an account. Or click on “ if you signed as a guest”. The below page will appear to you when you enter the necessary information:

    Find Your Order

    Please put your order ID or the email used for the purchase in the empty box you see. The following page will appear to you, it contains all your order information. To view your license key, please go to “Customer information” and click on “View my license key”

    View my license key

    Copy your license key and use it to activate your product successfully.

     

     

    If you face any problem, you can contact us through

     

    Chat : Email :
    support-my@productkey24.com

     

    Please access our contact information from the Helpcenter Section
    We will be glad to help you at any time.

  • Is it a lifetime license key?

    Yes, We do provide genuine lifetime license keys that are 100% legal. We confirm that we comply with the applicable legal rules and ensure that the conditions for the lawful use of the software are fully met.

     

     

    If you need further information, you can contact us through

     

    Chat : Email :
    support-my@productkey24.com

     

    Please access our contact information from the Helpcenter Section
    We will be glad to help you at any time.

  • What are the types of licenses available on your website?

    We offer our customers with different types of licenses:

    OEM (Original Equipment Manufacturer)
    An OEM license therefore is only available per purchase and can only be activated exclusively on one device. All of our OEM licenses are of budget-friendly type and sold to reserve every client’s license ownership rights. Therefore they are 100% authentic and legal software. the product key isn't transferable, and you can't use it to activate another installation.
    Retail
    Retail licenses can be used on more than one computer, although not at the same time. It means that you can transfer the product key to another computer, as long as you deactivate the old device. Retail keys allow multiple activations and are used for retail builds of the product. In many cases,a certain number of activations are allowed per key, though often more are allowed on the same machine.

     

     

    If you need further information, you can contact us through

     

    Chat : Email :
    support-my@productkey24.com

     

    Please access our contact information from the Helpcenter Section
    We will be glad to help you at any time.

  • How can I get a special product that doesn’t exist on your website?

    We do provide our dear clients with all possible options. If you need to purchase a special product that is not displayed or mentioned on our website then we invite you to contact us via chat or email so we can help you. so we can prepare a special order for you.

     

     

    Please contact us from the link below: Helpcenter Section
    We will be glad to help you at any time.

  • If I'm not satisfied, can I get a refund?

    Our quote is “ Satisfied or refunded”. This is our main goal. We always tend to satisfy our dear customers no matter how hard the situation is. We will be pleased to help you and satisfy your needs.

     

     

    You can contact us via email so we can help you. Go to “Help and support” at the top right of the Home page, You will find all our contact information.

     

    Chat : Email :
    +1 332 255 2667 support-my@productkey24.com

     

    Please access it from the link below: Helpcenter Section
    We will be glad to help you at any time.

  • Can I get help with the installation?

    Our customer support team is always ready to help you with the installation of your product.

    If you are facing a problem with the installation, our technicians are ready to take your case in charge and will install the product in your stead via remote access using the TeamViewer application.

    You will need to install it on your desktop so that we can intervene remotely to help you.

    Please install the application from the link below:
    TeamViewer

     

     

    After installing the Teamviewer app, please make sure to write an email containing further details about the problem that you are facing as well as a screen capture of the error message, if there is any.Then, please send us the ID and the password through our:

     

    Chat : Email :
    support-my@productkey24.com

     

    You can access our contact information from the : Helpcenter Section
    We will be glad to help you at any time.

  • How long do I have access to the downloads?

    You will always be able to access your download links at any time and from any device. Everytime you access your order information, you will be able to retrieve your downloads at any time.

    To access your order information, please follow the steps below:

    • Please visit the following link:
      Order Tracking

    • Now enter your order ID in the empty box to find your order

    • Find Your Order

      Email Notice

    • Once you press enter you will see the “Notice” above and you will immediately receive an email as the following:

    • Email Notice

    • Click on the link to open your order and access your customer information including the license key and the download link of your purchased product.

    • Order

     

     

    In case you have lost the access to your downloads, please contact us through our:

     

    Chat : Email :
    support-my@productkey24.com

     

    Please access our contact information from the : Helpcenter Section
    We will be glad to help you at any time.

  • Are the products full versions?

    The Full version expression indicates that the software is available to the user without limitation and in its full range of functions. All our products are full versions and include all available functionalities and updates. Updates are meant to make the software more modern or up to date.

     

     

    In case you have lost the access to your downloads, please contact us through our:

     

    Chat : Email :
    support-my@productkey24.com

     

    You can also access our contact information from the : Helpcenter Section
    We will be glad to help you at any time.

  • Do I have a guarantee on my software?

    We do provide 100 % valid and genuine license keys. As a guarantee on your software, you will receive an invoice from us, which serves as proof that you have acquired the product legally. We confirm that we comply with the applicable legal rules and ensure that the conditions for the lawful use of the software are fully met.

     

     

    If you need further details please contact us through our:

     

    Chat : Email :
    support-my@productkey24.com

     

    Please access our contact information from the : Helpcenter Section
    We will be glad to help you at any time.

  • When can I contact you?

    Our customer service team is available 24 hours a day, except for 5 hours, during which we conduct teamviewer sessions for our special clients. Different methods are available to contact us.

     

     

    To make things easier for you,You can contact us through our:

     

    Chat : Email :
    support-my@productkey24.com

     

    Please access our contact information from the link below: Helpcenter Section
    We will be glad to help you at any time.

  • Who can advise me ?

    We have a group of trained IT technicians and experts at your disposal to provide you with guidance, depending on your needs. Indeed, our Customer Service Team will always be available to offer smart tips and advice.

     

     

    You can contact us via the following:

     

    Chat : Email :
    support-my@productkey24.com

    Please access our contact information from the link below:

    Helpcenter Section
    We will be glad to help you at any time.

  • How do I take a screenshot?

    To take a screenshot, please follow these steps:

    • Go to Windows search bar
    • Type “ snipping tool”
    • Find Your Order

    • Click “new”
    • Drag down your mouse and select the error message desired
    • Click “file”
    • Choose “save as”
    • Next, please name your screenshot file and save it on your desktop.

     

     

  • What contact options and benefits do you offer ?

    We do provide different contact options and benefits. When you contact us before purchasing, we can provide you with special offers and discounts. Indeed, if you are planning to purchase a large quantity of products, you should contact us before placing your order so we can prepare a special order with a special price for you, we can also prepare a special quotation with an interesting discount for companies and professionals . In addition, we will keep a skilled agent at their disposal to help them in every stage. Please note that the greater the value of your order, the more interesting the discount will be.

     

     

    To get more info, You can contact us through our:


    Chat : Email :
    support-my@productkey24.com

     

    Please access our contact information from the link below: Helpcenter Section
    We will be glad to help you at any time.

  • How many devices can your products be used on?

    It depends on the product itself, as the majority of them are available for use on one laptop, while others can be implemented on multiple devices. for further information, you can visit our product page.

     

     

    You can also contact us via:


    Chat : Email :
    support-my@productkey24.com

     

    Please access our contact information from the link below: Helpcenter Section
    We will be glad to help you at any time.

  • I need an offer, who should I contact?

    Our customer support Team is always available to provide you with interesting offers depending on the purchase. The higher the value of your order, the more interesting the voucher code becomes! If you are a reseller, our team will provide you with an interesting discount code if your purchase value is of interest. Not only that but also with the special assistance provided from one of our team experts to keep in track and to help you if you face any problem.

     

     

    You can contact us through our:


    Chat : Email :
    support-my@productkey24.com

     

    Please access our contact information from the link below: Helpcenter Section
    We will be glad to help you at any time.

  • How long does it take between order and send?

    After your successful purchase, you will be immediately redirected to your order, in addition to receiving an email with your invoice and another one with a direct link to your order.

     

     

    If you need more information, You can contact us through our:


    Chat : Email :
    support-my@productkey24.com

     

    Please access our contact information from the link below: Helpcenter Section
    We will be glad to help you at any time.

  • My‌ ‌download‌ ‌was‌ ‌interrupted.‌ ‌What‌ ‌to‌ ‌do?‌

    If your download was interrupted, Please kindly check your firewall or antivirus software settings and make sure whether your computer has a working internet connection. After trying the methods above, please start the download again.If it did not work, you can also try to change the Internet browser and repeat the procedure all over again.

     

     

    If you need assistance, You can contact us through our:


    Chat : Email :
    support-my@productkey24.com

     

    Please access our contact information from the link below: Helpcenter Section
    We will be glad to help you at any time.


  • Where can I find my download link?

    After placing your order, you are going to receive an email with the “LICENSE INFORMATION “ as below:

    LICENSE INFORMATION

    Please enter our website and click on “if you have a registered account” if you have created an account” in case you have already created an account on our website. Then sign in using your email and password

    Sign In

    Or click on “ if you signed as a guest” in case you didn't create an account before. The below page will appear to you when you enter the necessary information:

    Find Your Order

    Please put your order ID or the email used for the purchase in the empty box you see. The following page will appear to you, it contains all your order information.

    order ID

    Please go to “products information” and then click on “Download Software” to get your download link.

     

     

    If you need further help, you can contact us through our:

     

    Chat : Email :
    support-my@productkey24.com

     

    Please access our contact information from the Helpcenter Section
    We will be glad to help you at any time.

  • What shall I do when the product fails to work?

     

     

    If your product failed to work, please take a screen capture Save your screenshot on your device and then send it to us through

     

    Chat : Email :
    support-my@productkey24.com

     

    Please Go to “Help and support” from the Helpcenter Section
    We will be glad to help you at any time.

  • Where can I find my invoice?

    Your invoice document will be sent to your email right after placing the order, You will receive an invoice from us. In order to get your invoice, please follow the below steps:

    Find your order

    Find your order

    Put the ID or the email used for the purchase in the empty box. We will instantly send you an email with a direct link to your order. (If you have purchased from us for the first time, it is quite possible that our message has been sent to your spam folder.)
    After you enter your ID, this page will appear to you:
    This page contains all your order details, above you will find “Print Invoice” so you can print it on a paper or you can “Print Invoice (PDF)” if you want to download your Invoice as a PDF file

    order

     

     

    If you did not manage to get your invoice, you can contact us via

     

    Chat : Email :
    support-my@productkey24.com

     

    we can send it to you directly. Go to “Help and support” at the top right of the Home page, You will find all our contact information. You can access it from the Helpcenter Section
    We will be glad to help you at any time.

  • Are your keys legal or not?

    We do provide genuine lifetime license keys that are 100% legal. We confirm that we comply with the applicable legal rules and ensure that the conditions for the lawful use of the software are fully met.

  • Is it a lifetime license key?

    Yes, We do provide genuine lifetime license keys that are 100% legal. We confirm that we comply with the applicable legal rules and ensure that the conditions for the lawful use of the software are fully met.

     

     

    If you need further information, you can contact us through

     

    Chat : Email :
    support-my@productkey24.com

     

    Please access our contact information from the Helpcenter Section
    We will be glad to help you at any time.

  • What are the types of licenses available on your website?

    We offer our customers with different types of licenses:

    OEM (Original Equipment Manufacturer)
    An OEM license therefore is only available per purchase and can only be activated exclusively on one device. All of our OEM licenses are of budget-friendly type and sold to reserve every client’s license ownership rights. Therefore they are 100% authentic and legal software. the product key isn't transferable, and you can't use it to activate another installation.
    Retail
    Retail licenses can be used on more than one computer, although not at the same time. It means that you can transfer the product key to another computer, as long as you deactivate the old device. Retail keys allow multiple activations and are used for retail builds of the product. In many cases,a certain number of activations are allowed per key, though often more are allowed on the same machine.

     

     

    If you need further information, you can contact us through

     

    Chat : Email :
    support-my@productkey24.com

     

    Please access our contact information from the Helpcenter Section
    We will be glad to help you at any time.

  • How can I get a special product that doesn’t exist on your website?

    We do provide our dear clients with all possible options. If you need to purchase a special product that is not displayed or mentioned on our website then we invite you to contact us via chat or email so we can help you. so we can prepare a special order for you.

     

     

    Please contact us from the link below: Helpcenter Section
    We will be glad to help you at any time.

  • If I'm not satisfied, can I get a refund?

    Our quote is “ Satisfied or refunded”. This is our main goal. We always tend to satisfy our dear customers no matter how hard the situation is. We will be pleased to help you and satisfy your needs.

     

     

    You can contact us via email so we can help you. Go to “Help and support” at the top right of the Home page, You will find all our contact information.

     

    Chat : Email :
    support-my@productkey24.com

     

    Please access it from the link below: Helpcenter Section
    We will be glad to help you at any time.

  • Are the products full versions?

    The Full version expression indicates that the software is available to the user without limitation and in its full range of functions. All our products are full versions and include all available functionalities and updates. Updates are meant to make the software more modern or up to date.

     

     

    In case you have lost the access to your downloads, please contact us through our:

     

    Chat : Email :
    support-my@productkey24.com

     

    You can also access our contact information from the : Helpcenter Section
    We will be glad to help you at any time.

  • Do I have a guarantee on my software?

    We do provide 100 % valid and genuine license keys. As a guarantee on your software, you will receive an invoice from us, which serves as proof that you have acquired the product legally. We confirm that we comply with the applicable legal rules and ensure that the conditions for the lawful use of the software are fully met.

     

     

    If you need further details please contact us through our:

     

    Chat : Email :
    support-my@productkey24.com

     

    Please access our contact information from the : Helpcenter Section
    We will be glad to help you at any time.

  • When can I contact you?

    Our customer service team is available 24 hours a day, except for 5 hours, during which we conduct teamviewer sessions for our special clients. Different methods are available to contact us.

     

     

    To make things easier for you,You can contact us through our:

     

    Chat : Email :
    support-my@productkey24.com

     

    Please access our contact information from the link below: Helpcenter Section
    We will be glad to help you at any time.

  • Who can advise me ?

    We have a group of trained IT technicians and experts at your disposal to provide you with guidance, depending on your needs. Indeed, our Customer Service Team will always be available to offer smart tips and advice.

     

     

    You can contact us via the following:

     

    Chat : Email :
    support-my@productkey24.com

    Please access our contact information from the link below:

    Helpcenter Section
    We will be glad to help you at any time.

  • How do I take a screenshot?

    To take a screenshot, please follow these steps:

    • Go to Windows search bar
    • Type “ snipping tool”
    • Find Your Order

    • Click “new”
    • Drag down your mouse and select the error message desired
    • Click “file”
    • Choose “save as”
    • Next, please name your screenshot file and save it on your desktop.

     

     

  • How many devices can your products be used on?

    It depends on the product itself, as the majority of them are available for use on one laptop, while others can be implemented on multiple devices. for further information, you can visit our product page.

     

     

    You can also contact us via:


    Chat : Email :
    support-my@productkey24.com

     

    Please access our contact information from the link below: Helpcenter Section
    We will be glad to help you at any time.


  • How to install my product and get help?

    To install your product, Please go to your customer’s account as shown in the picture below:

    order ID

    To get help and instructions, this Customer’s account contains your product as well as instructions and steps to follow in order to install your product. Also, You can find our blog articles on the top of the Home page. Go to“ Software Blog ”.

     

     

    If you need further help, you can contact us through our:

     

    Chat : Email :
    support-my@productkey24.com

     

    Please access our contact information from the Helpcenter Section
    We will be glad to help you at any time.

  • How can I receive the key activation?

    In order to get your key activation, Please go to your email inbox and access your “License information for your order”

    License Information

    Please choose “if you have a registered account” if you have created an account. Or click on “ if you signed as a guest”. The below page will appear to you when you enter the necessary information:

    Find Your Order

    Please put your order ID or the email used for the purchase in the empty box you see. The following page will appear to you, it contains all your order information. To view your license key, please go to “Customer information” and click on “View my license key”

    View my license key

    Copy your license key and use it to activate your product successfully.

     

     

    If you face any problem, you can contact us through

     

    Chat : Email :
    support-my@productkey24.com

     

    Please access our contact information from the Helpcenter Section
    We will be glad to help you at any time.

  • Can I get help with the installation?

    Our customer support team is always ready to help you with the installation of your product.

    If you are facing a problem with the installation, our technicians are ready to take your case in charge and will install the product in your stead via remote access using the TeamViewer application.

    You will need to install it on your desktop so that we can intervene remotely to help you.

    Please install the application from the link below:
    TeamViewer

     

     

    After installing the Teamviewer app, please make sure to write an email containing further details about the problem that you are facing as well as a screen capture of the error message, if there is any.Then, please send us the ID and the password through our:

     

    Chat : Email :
    support-my@productkey24.com

     

    You can access our contact information from the : Helpcenter Section
    We will be glad to help you at any time.


  • How to cancel my order?

    If you need to cancel your order, you can contact us via email or chat so we can help you fix this issue. Go to “Help and support” at the top right of the Home page, You will find all our contact information.

     

     

    Please go to help and support directly from the from the Helpcenter Section
    We will be glad to help you at any time.

  • How to change my account information?

     

     

    You can simply edit your account information from the link below:
    Profile details
    Or you can contact us through the

     

    Chat : Email :
    support-my@productkey24.com

     

    so we can help you effectively
    Please access our contact information from the Helpcenter Section
    We will be glad to help you at any time.

  • How can I create an account?

    In order to create an account on our website, Please follow these steps:
    Please go to the Home page and click on profile details on the to right as highlighted.

    profile details

    You will find two different options, if you do not have an account please click on “ Register”

    register

    This page will appear to you, please fill in the blanks with the necessary information and then click on “Register” to create your new account!

    register for a new account

    Congratulations, your account has been created successfully!

    Or you can simply go access the following link to create your account
    Register for a new account
    Fill in the blanks with the necessary information and click “Save”.

     

     

    We will be glad to help you at any time.

  • How can I place my order?

    In order for you to place a new order on our website, please choose the product needed from the list above:

    products

    Choose a product and the click “ ADD TO CART ”

    register

    ADD TO CART

    Now please click on “checkout”, the following page will appear to you

    checkout

    Please make sure to fill in the blanks with the necessary information then use your “credit card” or “debit card” as shown in the below picture to make the payment.

    payment methods

    Then please proceed with the next step by entering all your card info with all security. Now click on “Buy Now”.

    Buy Now

     

     

    Once we receive the payment, your product will be delivered immediately If you have faced any problem, Please do not hesitate to contact us through

     

    Chat : Email :
    support-my@productkey24.com

     

    so we can help you effectively
    Please click at the Helpcenter Section
    We will be glad to help you at any time.

  • Can I place an order without info?

    You can place an order without information by purchasing as a Guest. You will just need to enter your card info and some necessary information for the payment.

    guest payment

  • If I'm not satisfied, can I get a refund?

    Our quote is “ Satisfied or refunded”. This is our main goal. We always tend to satisfy our dear customers no matter how hard the situation is. We will be pleased to help you and satisfy your needs.

     

     

    You can contact us via email so we can help you. Go to “Help and support” at the top right of the Home page, You will find all our contact information.

     

    Chat : Email :
    support-my@productkey24.com

     

    Please access it from the link below: Helpcenter Section
    We will be glad to help you at any time.

     

  • How long do I have access to the downloads?

    You will always be able to access your download links at any time and from any device. Everytime you access your order information, you will be able to retrieve your downloads at any time.

    To access your order information, please follow the steps below:

    • Please visit the following link:
      Order Tracking

    • Now enter your order ID in the empty box to find your order

    • Find Your Order

      Email Notice

    • Once you press enter you will see the “Notice” above and you will immediately receive an email as the following:

    • Email Notice

    • Click on the link to open your order and access your customer information including the license key and the download link of your purchased product.

    • Order

     

     

    In case you have lost the access to your downloads, please contact us through our:

     

    Chat : Email :
    support-my@productkey24.com

     

    Please access our contact information from the : Helpcenter Section
    We will be glad to help you at any time.

  • What contact options and benefits do you offer ?

    We do provide different contact options and benefits. When you contact us before purchasing, we can provide you with special offers and discounts. Indeed, if you are planning to purchase a large quantity of products, you should contact us before placing your order so we can prepare a special order with a special price for you, we can also prepare a special quotation with an interesting discount for companies and professionals . In addition, we will keep a skilled agent at their disposal to help them in every stage. Please note that the greater the value of your order, the more interesting the discount will be.

     

     

    To get more info, You can contact us through our:


    Chat : Email :
    support-my@productkey24.com

     

    Please access our contact information from the link below: Helpcenter Section
    We will be glad to help you at any time.

  • I need an offer, who should I contact?

    Our customer support Team is always available to provide you with interesting offers depending on the purchase. The higher the value of your order, the more interesting the voucher code becomes! If you are a reseller, our team will provide you with an interesting discount code if your purchase value is of interest. Not only that but also with the special assistance provided from one of our team experts to keep in track and to help you if you face any problem.

     

     

    You can contact us through our:


    Chat : Email :
    support-my@productkey24.com

     

    Please access our contact information from the link below: Helpcenter Section
    We will be glad to help you at any time.

  • How long does it take between order and send?

    After your successful purchase, you will be immediately redirected to your order, in addition to receiving an email with your invoice and another one with a direct link to your order.

     

     

    If you need more information, You can contact us through our:


    Chat : Email :
    support-my@productkey24.com

     

    Please access our contact information from the link below: Helpcenter Section
    We will be glad to help you at any time.

  • My‌ ‌download‌ ‌was‌ ‌interrupted.‌ ‌What‌ ‌to‌ ‌do?‌

    If your download was interrupted, Please kindly check your firewall or antivirus software settings and make sure whether your computer has a working internet connection. After trying the methods above, please start the download again.If it did not work, you can also try to change the Internet browser and repeat the procedure all over again.

     

     

    If you need assistance, You can contact us through our:


    Chat : Email :
    support-my@productkey24.com

     

    Please access our contact information from the link below: Helpcenter Section
    We will be glad to help you at any time.


  • Is it a lifetime license key?

    Yes, it is a lifetime license key for 1 PC

  • Is it a digital or physical product?

    We sell digital products. The order will contain the download, license key and the installation guide.

  • Is the product 32 or 64 bit?

    The order will contain a download link for 32 and 64 bit versions. You can install the version you need.

  • Do you issue the invoice with the order?

    Yes, after purchase, you will immediately receive an email containing your order. You can also access your account via our site and download your invoice.

  • What is the difference between Windows 10 Pro and Home?

    There is no big difference between Windows 10 Home and Windows 10 Pro. The only difference is the security of the operating system. Windows 10 Pro is more safe when it comes to protecting your PC and protecting your data. Also provides additional features such as .

  • Can I upgrade from Windows 10 Home to Pro without running a new installation?

    Yes, you can upgrade from Windows 10 Home to Pro using the license key with no need to run a fresh installation of Windows 10.

  • Can i upgrade from Windows 7 to 10

    Yes, you can run an upgrade or a clean install of Windows 10 from Windows 7 and 8.1.

  • Can I burn the installation file of Windows 10 to a DVD or copy to a USB stick?

    Yes, you can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, upgrade or reinstall Windows 10.We do provide different contact options and benefits. When you contact us before purchasing, we can provide you with special offers and discounts. Indeed, if you are planning to purchase a large quantity of products, you should contact us before placing your order so we can prepare a special order with a special price for you, we can also prepare a special quotation with an interesting discount for companies and professionals . In addition, we will keep a skilled agent at their disposal to help them in every stage. Please note that the greater the value of your order, the more interesting the discount will be.

  • Can I download my product online ?

    Yes, once you confirm your purchase, you would be receiving an email with the download link and license key of your product.

  • Can I install Windows 10 on my Chromebook?

    Unfortunately Windows 10 is not compatible with Chromebooks

  • Can I install Windows 10 on Mac?

    Windows 10 is supported on most Macs made in 2012 and later (Except M1 CPUs).

     

     

    Click the link below to see the list of Macs supported to install Windows 10:https://support.apple.com/en-us/HT201468


  • Apakah keperluan untuk memasang Windows 11?

    • Pemproses: 1 GHz atau lebih tinggi, sekurang-kurangnya dwi-pemproses dengan SoC atau pemproses bersaiz 64-bit yang serasi

    • RAM: 4 GB

    • Simpanan: 64 GB

    • Firmware: UEFI, serasi dengan Secure Boot

    • TPM Trusted: Modul Platfom 2.0

    • GPU : DirectX 12 atau lebih tinggi dengan pemandu WDDM 2.0

    • Paparan: 720p, 8 bit, minimum 9

    Untuk maklumat lanjut, sila hubungi kami melalui:

    Sembang: E-mel :
    support-my@productkey24.com

    Sila rujuk kepada maklumat hubungan kami di: bahagian Pusat Bantuan
    Kami akan gembira untuk membantu anda pada bila-bila masa.

  • Bolehkah Windows 11 dipasang tanpa Internet?

    Windows 11 Professional memerlukan sambungan Internet yang aktif dan akaun Microsoft untuk menyelesaikan proses pemasangan.

    Untuk maklumat lanjut, sila hubungi kami melalui: :

    Sembang: E-mel :
    support-my@productkey24.com

    Sila rujuk kepada maklumat hubungan kami di: bahagian Pusat Bantuan
    Kami akan gembira untuk membantu anda pada bila-bila masa.

  • Bagaimana saya menerima produk saya?

    Selepas menempah, anda akan menerima e-mel yang mengandungi kunci produk dan arahan.

    Untuk maklumat lanjut, sila hubungi kami melalui: :


    Sembang: E-mel :
    support-my@productkey24.com

    Sila rujuk kepada maklumat hubungan kami di: bahagian Pusat Bantuan
    Kami akan gembira untuk membantu anda pada bila-bila masa.

  • Adakah ini pembayaran sekali untuk pemasangan kekal Microsoft Office di komputer saya?

    Setelah anda membuat pesanan, anda akan menerima kunci lesen yang sah, berfungsi sepenuhnya, seumur hidup melalui e-mel. Tiada keperluan untuk memperbaharuinya, kecuali lesen Microsoft 365 yang berlaku setahun.

    Untuk maklumat lanjut, sila hubungi kami melalui:

    Sembang: E-mel :
    support@elsoftware.es

    Sila rujuk kepada maklumat hubungan kami di bahagian Pusat Bantuan
    Kami akan gembira untuk membantu anda pada bila-bila masa.

  • Bolehkah Office dipasang tanpa Internet?

    Akses Internet diperlukan untuk memasang dan mengaktifkan Office, tetapi tidak diperlukan untuk menggunakan aplikasi Office seperti Word, Excel, dan PowerPoint apabila sudah dipasang sepenuhnya di komputer anda.

    Untuk maklumat lanjut, sila hubungi kami melalui:

    Sembang: E-mel :
    support-my@productkey24.com

    Sila rujuk kepada maklumat hubungan kami di: bahagian Pusat Bantuan
    Kami akan gembira untuk membantu anda pada bila-bila masa.

  • Adakah Office serasi dengan versi 32-bit dan 64-bit?

    Ya, Office 2021 serasi dengan kedua-dua versi 32-bit dan 64-bit Windows.

    Untuk maklumat lanjut, sila hubungi kami melalui:


    Sembang: E-mel :
    support-my@productkey24.com

    Sila rujuk kepada maklumat hubungan kami di: bahagian Pusat Bantuan
    Kami akan gembira untuk membantu anda pada bila-bila masa.

  • Adakah saya perlu akses Internet untuk menggunakan perisian Office?

    Selepas pemasangan dan pengaktifan, anda tidak perlu terhubung ke Internet untuk menggunakan aplikasi Office seperti Word, Excel, dan PowerPoint.

    Untuk maklumat lanjut, sila hubungi kami melalui:


    Sembang: E-mel :
    support-my@productkey24.com

    Sila rujuk kepada maklumat hubungan kami di: bahagian Pusat Bantuan
    Kami akan gembira untuk membantu anda pada bila-bila masa.

  • Apakah keperluan sistem operasi Windows untuk memasang Office 2021 / 2019?

    Office 2021/ 2019 disokong pada Windows 11 dan Windows 10.

    Untuk maklumat lanjut, sila hubungi kami melalui:


    Sembang: E-mel :
    support-my@productkey24.com

    Sila rujuk kepada maklumat hubungan kami di: bahagian Pusat Bantuan
    Kami akan gembira untuk membantu anda pada bila-bila masa.

  • Apakah keperluan sistem operasi Windows untuk memasang 2016 / 2013/2010/2010?

    Versii Microsoft Office ini serasi dengan semua versi sistem operasi: Windows 11, Windows 10, Windows 8.1, Windows 7.

    Untuk maklumat lanjut, sila hubungi kami melalui:


    Sembang: E-mel :
    support-my@productkey24.com

    Sila rujuk kepada maklumat hubungan kami di: bahagian Pusat Bantuan
    Kami akan gembira untuk membantu anda pada bila-bila masa.


  • Apakah keperluan sistem operasi MaCos untuk memasang Office 2021/2019 for Mac?

    • MacOS 11 Big Sur atau Lebih Tinggi

    • MacOS 12 Monterey

    • MacOS 13 Ventura

    Untuk maklumat lanjut, sila hubungi kami melalui:

    Sembang: E-mel :
    support-my@productkey24.com

    Sila rujuk kepada maklumat hubungan kami di: bahagian Pusat Bantuan
    Kami akan gembira untuk membantu anda pada bila-bila masa.

  • Bolehkah saya menggunakan kunci lesen Office 2021/2019 untuk Mac pada 2 PC?

    Ya, anda boleh memasang Office 2021/2019 pada 2 MacOS, tetapi tidak pada masa yang sama, anda perlu memadamkannya dari MacOS pertama dan kemudian memasangkannya pada MacOS kedua.

    Untuk maklumat lanjut, sila hubungi kami melalui:

    Sembang: E-mel :
    support-my@productkey24.com

    Sila rujuk kepada maklumat hubungan kami di : bahagian Pusat Bantuan
    Kami akan gembira untuk membantu anda pada bila-bila masa.

  • Bagaimana saya mendapatkan semula kunci Microsoft Office untuk Mac?

    Untuk mendapatkan semula pakej Office untuk Mac anda, sila klik pada pautan di bawah: https://account.microsoft.com/services/

    Nota: Anda perlu log masuk dengan akaun yang anda gunakan untuk memuat turun pakej Office tersebut pada kali pertama.


  • Apakah keperluan sistem operasi MaCos untuk memasang Office 2016 for Mac?

    • MacOS High Sierra

    • MacOS Mojave

    • MacOS Catalina

    Untuk maklumat lanjut, sila hubungi kami melalui:

    Sembang: E-mel :
    support-my@productkey24.com

    Sila rujuk kepada maklumat hubungan kami di: bahagian Pusat Bantuan
    Kami akan gembira untuk membantu anda pada bila-bila masa.

  • Bolehkah saya menggunakan kunci lesen Office 2016 untuk Mac pada 2 PC?

    Ya, anda boleh memasang Office 2016 pada 2 macOS, tetapi tidak pada masa yang sama, anda perlu memadamkannya pada macOS pertama dan kemudian memasangkannya pada yang kedua.

    Untuk maklumat lanjut, sila hubungi kami melalui:

    Sembang: E-mel :
    support-my@productkey24.com

    Sila rujuk kepada maklumat hubungan kami di: bahagian Pusat Bantuan
    Kami akan gembira untuk membantu anda pada bila-bila masa.

  • Bagaimana saya mendapatkan semula kunci Microsoft Office untuk Mac?

    Untuk mendapatkan semula pakej Office for Mac anda, sila klik pada pautan di bawah: https://account.microsoft.com/services/

    Nota: Anda perlu log masuk dengan akaun yang digunakan semasa memuat turun pakej Office itu untuk kali pertama.

    Untuk maklumat lanjut, sila hubungi kami melalui:

    Sembang: E-mel :
    support-my@productkey24.com

    Sila rujuk kepada maklumat hubungan kami di: bahagian Pusat Bantuan
    Kami akan gembira untuk membantu anda pada bila-bila masa.


  • Apa keperluan sistem operasi untuk memasang Microsoft 365:

    Microsoft 365 serasi dengan semua versi sistem operasi: Windows 11, Windows 10, Windows 8.1, Windows 7.

    Untuk maklumat lanjut, sila hubungi kami melalui:

    Sembang: E-mel :
    support-my@productkey24.com

    Sila rujuk kepada maklumat hubungan kami di: bahagian Pusat Bantuan
    Kami akan gembira untuk membantu anda pada bila-bila masa.

  • Adakah lesen Microsoft 365 yang anda sediakan seumur hidup?

    Microsoft 365 adalah langganan tahunan. Anda perlu membayar setiap tahun untuk mendapatkan manfaat daripada ciri-ciri ini.

    Untuk maklumat lanjut, sila hubungi kami melalui:

    Sembang: E-mel :
    support-my@productkey24.com

    Sila rujuk kepada maklumat hubungan kami di: bahagian Pusat Bantuan
    Kami akan gembira untuk membantu anda pada bila-bila masa.

  • Adakah pembaharuan Microsoft 365 automatik?

    Lesen 365 kami tidak diperbaharui secara automatik, itu bergantung kepada anda. Jika anda ingin memperbaharui, hanya pesan lesen baru daripada kami.

    Untuk maklumat lanjut, sila hubungi kami melalui:

    Sembang: E-mel :
    support-my@productkey24.com

    Sila rujuk kepada maklumat hubungan kami di: bahagian Pusat Bantuan
    Kami akan gembira untuk membantu anda pada bila-bila masa.

  • Adakah penghantaran perisian Microsoft 365 di laman web kami segera?

    Penghantaran untuk Microsoft 365 di laman web kami adalah dalam masa 24 jam.

    Untuk maklumat lanjut, sila hubungi kami melalui:

    Sembang: E-mel :
    support-my@productkey24.com

    Sila rujuk kepada maklumat hubungan kami di: bahagian Pusat Bantuan
    Kami akan gembira untuk membantu anda pada bila-bila masa.

  • Apakah perbezaan antara Microsoft 365 dan Microsoft Office?

    Microsoft 365 dan Microsoft Office adalah kedua-dua rangkaian perisian produktiviti daripada Microsoft. Namun, terdapat perbezaan penting antara kedua-duanya:

    Microsoft Office ialah rangkaian perisian produktiviti yang merangkumi pemprosesan kata (Word), hamparan (Excel), persembahan (PowerPoint), pengurusan e-mel (Outlook) dan aplikasi lain seperti OneNote dan Access.

    Manakala, Microsoft 365 adalah rangkaian perkhidmatan dalam talian yang merangkumi aplikasi Office serta perkhidmatan lain seperti penyimpanan dalam talian (OneDrive), alat keselamatan dan pengurusan peranti (Intune) serta alat-alat kolaborasi lain.

    Secara ringkas, Microsoft Office ialah rangkaian perisian yang dipasang di komputer secara tempatan, manakala Microsoft 365 adalah perkhidmatan dalam talian yang menyediakan aplikasi produktiviti dan perkhidmatan lain.

    Untuk maklumat lanjut, sila hubungi kami melalui:

    Sembang: E-mel :
    support-my@productkey24.com

    Sila rujuk kepada maklumat hubungan kami di: bahagian Pusat Bantuan
    Kami akan gembira untuk membantu anda pada bila-bila masa.


  • Adakah penghantaran perisian antivirus ke laman web anda adalah segera?

    Penghantaran untuk antivirus di laman web kami dijalankan dalam tempoh 24 jam.

    Untuk maklumat lanjut, sila hubungi kami melalui:

    Sembang: E-mel :
    support-my@productkey24.com

    Sila rujuk kepada maklumat hubungan kami di: bahagian Pusat Bantuan
    Kami akan gembira untuk membantu anda pada bila-bila masa.

  • Adakah lesen untuk perisian antivirus yang anda sediakan adalah seumur hidup?

    Lesen untuk antivirus yang kami sediakan adalah tahunan, anda boleh membuat pesanan untuk 1 tahun, 2 tahun, dan 3 tahun.

    Untuk maklumat lanjut, sila hubungi kami melalui:

    Sembang: E-mel :
    support-my@productkey24.com

    Sila rujuk kepada maklumat hubungan kami di: bahagian Pusat Bantuan
    Kami akan gembira untuk membantu anda pada bila-bila masa.

  • Apa yang berlaku jika saya tidak memperbaharui langganan antivirus saya?

    Jika langganan antivirus anda tamat, perisian dan keselamatan anda akan dimatikan. Sebaik sahaja langganan perisian antivirus anda tamat tempoh, anda mempunyai pilihan untuk memperbaharui langganan, membeli antivirus lain. Jika tidak, komputer anda akan terdedah kepada banyak ancaman virus.

    Untuk maklumat lanjut, sila hubungi kami melalui:

    Sembang: E-mel :
    support-my@productkey24.com

    Sila rujuk kepada maklumat hubungan kami di: bahagian Pusat Bantuan
    Kami akan gembira untuk membantu anda pada bila-bila masa.

  • Apakah peranti dan sistem operasi yang serasi dengan produk antivirus yang kami tawarkan?

    Produk antivirus yang kami tawarkan serasi dengan komputer riba, komputer meja, tablet, dan peranti mudah alih. Anda boleh mendapatkan maklumat lanjut mengenai setiap edisi produk pada lembaran produk tersebut.

    Untuk maklumat lanjut, sila hubungi kami melalui:

    Sembang: E-mel :
    support-my@productkey24.com

    Sila rujuk kepada maklumat hubungan kami di: bahagian Pusat Bantuan
    Kami akan gembira untuk membantu anda pada bila-bila masa.