Project 2013

I just listened to a NPR podcast about founder of JetBlue - his motto is that when something goes wrong, it's an opportunity for a business to create a loyal customer by making it right. That is what Productkey24 did for me today. Between a software incompatibility issue to an email issue, customer service person, Victoria Hudson, stayed with me. She made sure that each issue was corrected and I received what I was promised. I truly appreciated her help.

I was having problems with my computer and downloading. They helped me work out the problems and get everything downladed and even offered to upgrade my package after a mistake on their end. Amazing customer service, and shoutout to Vanessa J. specifically for being so helpful!

Due to some confusion a different product was delivered instead of the one I had ordered. The support group at Productkey24 was highly responsive in correcting the problem. When problems occur, it is important that they be resolved quickly and properly. Productkey24 exceeded my expectations in this regard. I highly appreciate the service and recommend Productkey24.