Project 2010

I was a little apprehensive initially since the price of my Windows 10 purchase was significantly below the competition. The process was flawless! Their service excellence skills are exceptional, the download and installation was extremely simple - and I'm not tech savvy. I'm a customer for life!

I just listened to a NPR podcast about founder of JetBlue - his motto is that when something goes wrong, it's an opportunity for a business to create a loyal customer by making it right. That is what Digital Product Key did for me today. Between a software incompatibility issue to an email issue, customer service person, Victoria Hudson, stayed with me. She made sure that each issue was corrected and I received what I was promised. I truly appreciated her help.

I was having problems with my computer and downloading. They helped me work out the problems and get everything downladed and even offered to upgrade my package after a mistake on their end. Amazing customer service, and shoutout to Vanessa J. specifically for being so helpful!