ESET Ms

great teamwork to satisfy the customer



I really appreciate the efforts of the team working together and simultaneously to satisfy the customers.Soon as I asked for assistance to install my software, the chat agent, and the technical support intervened and helped me. Very grateful for the whole team! Thanks

I just listened to a NPR podcast about founder of JetBlue - his motto is that when something goes wrong, it's an opportunity for a business to create a loyal customer by making it right. That is what Digital Product Key did for me today. Between a software incompatibility issue to an email issue, customer service person, Victoria Hudson, stayed with me. She made sure that each issue was corrected and I received what I was promised. I truly appreciated her help.

I was having problems with my computer and downloading. They helped me work out the problems and get everything downladed and even offered to upgrade my package after a mistake on their end. Amazing customer service, and shoutout to Vanessa J. specifically for being so helpful!