Frequently Asked Questions
I didn't receive my order
Use the following link to retrieve your order by entering your order ID or your email address Order Tracking
I have entered a wrong email
Contact the support to help you correct your Email Address
I couldn't mount open the download file
You can use ISO file reader Virtual CloneDrive tool so you can be able to launch the installation of your software
Please make sure to change the internet browser that you are using or simply try another method of payment
How to install Windows 10
This blog may help you to install Windows 10
Can I run Windows 10 on my computer
Please find below the minimum requirement for Windows 10: Processor: 1 gigahertz (GHz) or faster processor or SoC
RAM: 1 gigabyte (GB) for 32-bit or 2 GB for 64-
Hard disk space: 16 GB for 32-bit OS 20 GB for 64-bit OS
Graphics card: DirectX 9 or later with WDDM 1.0 driver
Can your license key activate my Windows 10 64 bit
Our license keys for windows 10 are compatible with both 64 and 32 bit editions
What is the difference between Microsoft Office 2019 Home and Student and Home and Business?
Office 2019 Home & Student Includes core applications only (Word 2019, Excel 2019 and PowerPoint 2019). However, Office 2019 Home & Business contains core applications plus Outlook (Word 2019, Excel 2019, PowerPoint 2019 and Outlook 2019)
I forgot my account's password
Please click this link : enter your email address in the field and click Reset password.
You will receive a new password and a link to sign in. You will be able to change the password later.
What is the difference between Windows 10 Home and Windows 10 Pro
Windows 10 Home has all features that most users need but if you are a professional or you are looking an extra security layer, Windows 10 pro is the right choice.
Is there a time limit of my license.
Our software licenses validity is unlimited in time.
Is there any special offer for the purchase of Windows 10 and Office 2019
Purchase our combo package Windows 10 + Office 2019 and save more money and benefit from our daily deals.